Privacy Policy
Last updated: November 28, 2025
At Does It Flood?, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
- Personal Information: Name, email address, and payment information when you subscribe to Pro services.
- Location Data: We collect location data when you search for properties or use our map features to provide relevant flood risk information.
- User Contributions: Photos, comments, and flood reports you voluntarily submit to the platform.
- Usage Data: Information about how you interact with our website, including pages visited and time spent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To process transactions and send related information, including confirmations and invoices.
- To verify the accuracy of crowdsourced flood reports.
- To communicate with you about products, services, offers, and events.
- To detect, prevent, and address technical issues and fraudulent activity.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With Service Providers: We share data with trusted third-party vendors who assist us in operating our website (e.g., payment processors like Stripe, cloud hosting).
- Aggregated Data: We may share non-personally identifiable, aggregated data with partners (e.g., municipalities, researchers) for analysis.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("Right to be Forgotten").
- Object to processing of your data.
To exercise these rights, please contact us at privacy@doesitflood.com.
6. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@doesitflood.com